Global Ticketing Software Market 2019: Analysis, Drivers, Opportunities, Trends, Threats, Applications, and Forecast: 2019–2028

Overview of Ticketing Software:

"The Ticketing Software Market size is expected to be worth around US$ xx Billion by 2021 from US$ X.xx million in 2031, growing at a CAGR of X.x% during the forecast period 2021 to 2031."

Ticketing software is a software program that aids organizations in resolving any internal support queries. Also known as a ticketing system, the solution allows users to manage and streamline the process of issue resolution. The user can handle individual elements, which are called tickets, and these provide an understanding of the issue faced by the requester.

In addition, the software enables categorizing, prioritizing, etc., which is a feature that provides an understanding of the urgency of a request. All incoming support requests are converted into tickets by the ticketing software, and it functions as a single point of contact between the consumer/requester and the service provider.

Deployment of ticketing software has been increasing significantly in the recent past. This spurt is being driven by the rising demand for process automation and business intelligence. This in turn is resulting in a shift from on-premise enterprise software applications to Software-as-a-Service (SaaS) and other hosted services by small and large enterprises.

The increasing deployment of smart ticketing solutions in the tourism and transportation sectors is also driving the growth of the global ticketing software market. ticket Ticketing software has inbuilt advanced features such as smart locking, which aids in the reduction of incidences of revenue loss.

The solution also has fingerprint recognition and ultra-touch fingerprint sensors as added security levels. These advanced features are resulting in a rising preference for ticketing software, which is a major factor expected to continue to support market growth.

Increasing demand from the transportation sector owing to the need to optimize public transportation services as well as to provide improved and efficient services along with ease of ticket access to passengers is another key factor supporting the growth of the global ticketing software market. Ticketing software deployment across various verticals enables optimized and streamlined communications, and this is a major factor for more organizations to deploy.

Segment Analysis:

By Product Type:

Among the product type segments, the online segment is expected to account for the highest revenue share and maintain a dominant position in the global market over the forecast period.

By Application:

Among the application segments, the parks and tourist attractions segment is expected to dominate with the highest revenue share in the global market. The tours and trips, and musical and theatrical performances segments are estimated to account for a considerable share in terms of revenue in the target market and grow at a moderate rate over the 10-year forecast period.

Region Analysis:

The ticketing software market in Europe is projected to register steady growth with key players in the market focusing on developments related to the expansion of the application base. The market in the Asia Pacific is expected to register a robust compounded annual growth rate over the forecast period, and this is attributed to majority of revenue contribution coming in from China, Japan, India, and Singapore. Moreover, increasing investments and funding into transportation and infrastructure sectors, and stringent government regulations are expected to result in a favorable impact on the ticketing software market in the Asia Pacific. Technological advancements are further expected to result in rapid deployment of smart ticketing software systems, and deployment of such solutions, especially in developed economies, will fuel the growth of the Europe ticketing software market. North America has the presence of a number of technology companies offering solutions to enable streamlined ticketing solutions, and this is expected to boost the growth of the ticketing software market in countries in the region.

Global Ticketing Software Market Segmentation:

Segmentation by Product Type:

• Online
• Mobile App
• Box Office
• Kiosk
• Social

Segmentation by Application:

• Musical and theatrical performances
• Museums
• Tours and trips
• Parks and tourist attractions
• Sporting leagues and events
• Others

Segmentation by Region:

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa