Global Passenger Service Systems Market - Trends, Applications, Analysis, Growth, and Forecast: 2018 to 2027

Global Passenger Service Systems Market Overview

"The Passenger Service Systems Market size is expected to be worth around US$ xx Billion by 2021 from US$ X.xx million in 2031, growing at a CAGR of X.x% during the forecast period 2021 to 2031."

Passenger service systems(PSS) enables efficient management of an airline front-end operation by managing passenger related activities. It is a communication system that offers various services to passengers such as customer care, loyalty, reservation, online booking, and check-in & check-out status in real-time. Various passenger service systems (PSS) providers are offering non-core solutions such as ancillary service, loyalty system and customer care system in response to demand from airline operators.

Increasing airline operators is a key factor driving global passenger service systems market growth. In addition, advancement in technology to facilitate better customer services is another factor expected to support growth of the global passenger service systems market over the forecast period. The rising demand for better passenger service systems offering solutions such as home tagging for luggage, presence of augmented reality, and artificial intelligence for customer service are expected to drive to the growth of PSS solution over the forecast period.

However, the increasing number of small airline operators in emerging economies is expected to restrain growth of the global passenger service systems market over the forecast period.

North America is expected to account for largest share in terms of revenue in the global passenger service systems market, owing to presence of large airline operators and growing number of passengers, followed by Europe.

Asia Pacific is expected to witness fastest growth in terms of revenue in global passenger service systems market due to growing demand of commercial aviation and increase in number of passengers. Growing number of medium and small airline operators across the Middle East and Africa and Latin America is expected to contribute the growth of respective market over the forecast period.

Global Passenger Service Systems Market Segmentation:

Segmentation based on type:

• Airline Inventory System
• Internet Booking System
• Loyalty System
• Departure Control System
• Airline Reservation System
• Customer Care System
• Others

Segmentation on the basis of application:

• Railway
• Aviation
• Others

Segmentation on the basis of region:

• North America
• Latin America
• Europe
• Asia Pacific
• Middle East & Africa