Global Telecommunication Relay Service Market Trends, Applications, Analysis, Growth, and Forecast to 2027

Telecommunication Relay Service Market Report offers in-depth insights, revenue details, and other vital information regarding the global telecommunication relay service market and the various trends, drivers, restraints, opportunities, and threats in the target market till 2031.

The Telecommunication Relay Service Market report also offers insightful and detailed information regarding the various key players operating in the global telecommunication relay service market, and their financials, apart from strategies, acquisitions & mergers, and market footprint.

The global telecommunication relay service market is segmented on the basis of technology, type, end-user, and region, and is expected to register a double-digit CAGR of X.X% during the forecast period.

Telecommunication Relay Service Market Overview:

“The Telecommunication Relay Service Market size is expected to be worth around US$ xx Billion by 2021 from US$ X.xx million in 2031, growing at a CAGR of X.x% during the forecast period 2021 to 2031.”

A telecommunications relay service (TRS) also known as IP-relay or relay service, allows individuals who are speech impaired, deaf, or hard of hearing to communicate with people who use a standard telephone via communications assistant (CA).

A TRS offers voice carry-over (VCO) and hearing carry-over (HCO) options. Wherein VCO allows a person with a hearing impairment to speak directly to the other party and then read the response typed by a CA; whereas HCO allows a person with a speech impairment to hear the other party and relay the typed response back to telephone user through the CA.

Increasing incidences of speech disorders, and the rising number of people who are deaf, deafblind, and hard of hearing is a major factors driving the growth of the global telecommunication relay service market.

In addition, growing competition from major players and rising investment in R&D are some other factors driving the growth of the global TRS market.

Initially, telecommunication relay service was connected through a teletypewriter (TTY) or another assistive telephone device, but technological advancements have led to real-time text capability of relay services using a personal computers, smartphones, and laptops. This factor is further fueling the growth of the global telecommunication service market.

A major factor hampering the growth of the global telecommunication relay service market is the high cost of equipment.

In addition, lack of awareness of this technology in some regions and maintaining the efficiency of these devices are factors further hampering the growth of the global telecommunication relay service market. The current trend in the market is the use of internet-based relay services which are open for public use and for long-distance calling.

Moreover, the advancement of techniques to improve telecommunication relay services is expected to create lucrative opportunities for major players in the global market during the forecast period.

North America is expected to dominate the global telecommunication relay service market and is expected to maintain its dominance during the forecast period owing to the increasing number of telecommunication relay service providers in this region, especially in the US.

The market in Europe holds second position and is expected to account for XX.X% of the global revenue share. The market in Asia Pacific is expected to witness moderate growth owing to lack of awareness of this technology.

Global Telecommunication Relay Service Market Segmentation:

Segmentation on the basis of technology:

• IP relay
• Web relay
• Others

Segmentation on the basis of type:

• Public service
• Private service

Segmentation on the basis of end-user:

• Enterprise
• Public
• Personal

Segmentation on the basis of region:

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa