Global Telecommunication Relay Service Market Trends, Applications, Analysis, Growth, and Forecast to 2027

MarketResearch.biz, in its upcoming report titled, “Global Telecommunication Relay Service Market Trends, Applications, Analysis, Growth, and Forecast to 2027”, offers in-depth insights, revenue details, and other vital information regarding the global telecommunication relay service market and the various trends, drivers, restraints, opportunities, and threats in the target market till 2027. The report also offers insightful and detailed information regarding the various key players operating in the global telecommunication relay service market, and their financials, apart from strategies, acquisitions & mergers, and market footprint. The global telecommunication relay service market is segmented on the basis of technology, type, end-user, and region, and is expected to register a double-digit CAGR of X.X% during the forecast period.

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A telecommunications relay service (TRS) also known as IP-relay or relay service, allows individuals who are speech impaired, deaf, or hard of hearing to communicate with people who use a standard telephone via communications assistant (CA). A TRS offers voice carry-over (VCO) and hearing carry-over (HCO) options. Wherein VCO allows a person with a hearing impairment to speak directly to other party and then read the response typed by a CA; whereas HCO allows a person with a speech impairment to hear the other party and relay the typed response back to telephone user through the CA.

Increasing incidences of speech disorder, rising number of people who are deaf, deafblind, and hard of hearing is a major factor driving growth of the global telecommunication relay service market. In addition, growing competition from major players and rising investment in R&D are some other factors driving growth of the global TRS market. Initially, telecommunication relay service was connected through teletypewriter (TTY) or other assistive telephone device, but technological advancements has led to real-time text capability of relay services using personal computer, smartphones, and laptops. This factor is further fueling growth of the global telecommunication service market.

A major factor hampering growth of the global telecommunication relay service market is high cost of equipment. In addition, lack of awareness of this technology in some regions and maintain the efficiency of this devices are factors further hampering growth of the global telecommunication relay service market. Current trend in the market is use of internet based relay services which are open for public use and for long distance calling. Moreover, advancement of techniques to improve telecommunication relay services is expected to create lucrative opportunities for major players in the global market during the forecast period.

North America is expected to dominate the global telecommunication relay service market and is expected to maintain its dominance during the forecast period owing to increasing number of telecommunication relay service providers in this region especially in the US. The market in Europe holds second position and is expected to account for XX.X% of the global revenue share. The market in Asia Pacific is expected to witness moderate growth owing to lack of awareness of this technology.

Market Segmentation

Segmentation on the basis of technology:

• IP relay
• Web relay
• Others

Segmentation on the basis of type:

• Public service
• Private service

Segmentation on the basis of end-user:

• Enterprise
• Public
• Personal

Segmentation on the basis of region:

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa

• AT&T Inc.
• Hong Kong Broadband Network Limited
• NCID
• Far Eastone Telecommunications Co., Ltd.
• IBM Corporation
• Skype Technologies
• Cisco Systems, Inc.
• Taiwan Star Telecom Corporation Limited
• Italk Global Communications Inc.
• Brastel Co. Ltd.