Global Cloud Communication Platform Market Trends, Applications, Analysis, Growth, and Forecast to 2027

Cloud Communication Platform Market Overview

The Cloud Communication Platform Market report also offers insightful and detailed information regarding the various key players operating in the global Cloud communication platform market, and their financials, apart from strategies, acquisitions & mergers, and market footprint. The global market report has been segmented on the basis of solution type, service type, deployment type, application, and region.

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Cloud communications is one of the services offered by cloud service providers. Cloud communications is a blend of voice, video, email and chat in an integrated fashion hosted by a third party over an internet infrastructure and network which are accessible by organizations or users anytime and from anywhere. Cloud communication platform provides a reliable, secure, scalable, and flexible service.

Increasing adoption of connected devices, increasing penetration of the internet of things, and rising adoption of cloud-based services are major factors driving the growth of the global cloud communication platform market. In addition, the growing trend of bringing the policies of your own device and paying as you use services are some other factors further fueling the growth of the global cloud communication platform market.

Major factors hampering the growth of the global cloud communication platform market are high initial cost, third-party dependence on cloud services, and loss of data during the shift from traditional systems to cloud communication services. In addition, privacy and security concerns regarding confidential data are further hampering the growth of the global cloud communication platform market.

North America dominates the global cloud communication platform market in terms of revenue and is expected to maintain its dominance during the forecast period. This growth is attributed to the increasing adoption of cloud-based services and the availability of the number of cloud-based service providers in this region.

The market in Asia Pacific is projected to witness fastest growth during the forecast period and is expected to register a CAGR of XX.X % during the forecast period. The market in Europe is expected to witness considerable growth during the forecast period.

Global Cloud Communication Platform Market Segmentation:

Segmentation on the basis of solution type:

• Application Programming Interface (API)
• Interactive Voice Response (IVR) System
• Unified Communication and Collaboration
• Voice over Internet Protocol (VoIP)
• Web Real Time Communication (WebRTC)

Segmentation on the basis of services type:

• Managed services
• System integration
• Training and consulting

Segmentation on the basis of deployment type:

• Hybrid cloud services
• Private cloud services
• Public cloud services

Segmentation on the basis of application:

• BFSI,
• Government
• IT and telecommunication
• Manufacturing
• Retail
• Others

Segmentation on the basis of region:

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa